Glossary of Terms
| we, us or our | Cotswold Independent Financial Services Ltd a company registered in England and Wales company number 08423995 and having its registered office at Stanley House, 1 Warwick Street, Coventry CV5 6ET
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| contact information | these are details that can be used to contact a person, including title, first name, surname, personal telephone number, fax, email address, home address, country, postcode or city of residence. This may also include work contact information such as work telephone number, fax, work email and work address |
| data controller | means a natural or legal person (such as a company) which determines the means and purposes of processing of personal data. For example, we are your data controller as we determine how we will collect personal data from you, the scope of data which will be collected, and the purposes for which it will be used in the course of us providing you with intermediary services |
| data protection regulation | applicable data privacy and protection laws |
| employment status | this is information about your work, if you are employed, self-employed, unemployed, a student or on job seeker allowance |
| FCA | the Financial Conduct Authority, being the independent watchdog that regulates financial services |
| financial information | this is information relating to your financial status, including salary/income, outgoings/expenditure, tax rate and P60 |
| health information | this is information relating to your medical history, including symptoms, diagnoses, procedures and outcomes, as well as information about your height and weight. This could include previous and current or persistent medical conditions and family medical history |
| identity information | this is any information that can be used to distinguish a person or verify their identity, such as name, date of birth, place of birth, gender, marital status, national identity card/number, passport, drivers licence and national insurance number |
| intermediary services | these are the services we provide to you in relation to the products and services provided by CIFS Ltd. |
| lenders | a mortgage lender (for a list of current lenders which we work with, please contact us – see How to contact us above) |
| lifestyle information | this includes both work and leisure behaviour patterns. Most relevant to your products may be your smoker status, alcohol consumption, health, retirement age and exercise habits |
| product | this is an investment, pension, mortgage, protection and/or general insurance product in respect of which we provide intermediary services to you |
| product provider | a company which provides investment, pension, protection and/or general insurance products (for a list of product providers which we work with, please contact us – see How to contact us above) |
| sanction check information | this is information relating to your politically exposed persons (PEPs) status and Her Majesty’s Treasury financial sanctions status, which is recorded to prevent fraud and money laundering |
| vulnerability | a vulnerable consumer is someone who, due to their personal circumstances, is especially susceptible to detriment, particularly when an advisory firm is not acting with appropriate levels of care. These customers are more likely to suffer severe detriment if something goes wrong. Details of vulnerability fall in to the following categories: health; resilience (financial); life events; and capability (financial knowledge/ confidence) |